Terms of Service

Effective Date: July 2026

Welcome to Ravaaz. These Terms of Service ("Terms") govern your use of our website and the purchase of products from Ravaaz. By accessing our website or placing an order, you agree to comply with these Terms. If you do not agree with these Terms, please do not use our website.

1. About Ravaaz

Ravaaz is an online fashion retailer offering premium clothing and fashion accessories. We strive to provide high-quality products and a secure shopping experience for all customers.

2. Acceptance of Terms

By using our website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
  • You agree to comply with all applicable laws and regulations.
  • All information you provide is accurate and complete.

3. Products & Pricing

We make every effort to display our products accurately. However:

  • Product colors may vary slightly depending on your screen or device.
  • Product availability is subject to stock.
  • Prices may change without prior notice.
  • We reserve the right to discontinue any product at any time.

If a pricing error occurs, Ravaaz reserves the right to cancel or refuse the order before shipment.

4. Orders

By placing an order, you agree that:

  • All information provided is accurate.
  • Orders are subject to acceptance and availability.
  • We may cancel orders suspected of fraud, misuse, or unauthorized activity.
  • You will receive an order confirmation after your purchase.

Receiving an order confirmation does not guarantee acceptance. We reserve the right to decline any order if necessary.

5. Payments

We accept the payment methods displayed during checkout.

All transactions are processed securely. Ravaaz does not store your complete payment information.

For Cash on Delivery (COD) orders, payment must be made upon delivery.

6. Shipping & Delivery

Delivery times provided on our website are estimates and may vary due to:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Remote delivery locations
  • Circumstances beyond our reasonable control

Ravaaz is not responsible for delays caused by third-party courier services.

7. Returns & Exchanges

Returns and exchanges are governed by our Return & Exchange Policy.

Products must be returned in their original condition, with tags attached and within the applicable return period.

8. User Accounts

If you create an account with Ravaaz, you are responsible for:

  • Maintaining the confidentiality of your account credentials.
  • Restricting access to your account.
  • All activities conducted under your account.

Please notify us immediately if you suspect unauthorized access.

9. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Images
  • Product photographs
  • Graphics
  • Videos
  • Text
  • Website design
  • Branding

is the property of Ravaaz or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content without prior written permission from Ravaaz.

10. Prohibited Use

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Distribute malware or harmful software.
  • Interfere with website security or functionality.
  • Copy or misuse website content.
  • Submit false or misleading information.

Violation of these Terms may result in suspension or termination of access.

11. Limitation of Liability

To the fullest extent permitted by law, Ravaaz shall not be liable for:

  • Indirect or consequential damages.
  • Loss of profits or business opportunities.
  • Delays caused by third-party service providers.
  • Technical issues beyond our control.
  • Temporary website unavailability.

Our maximum liability shall not exceed the amount paid for the relevant order.

12. Disclaimer

The website and all products are provided on an "as available" and "as is" basis.

While we strive for accuracy, we do not guarantee that:

  • The website will always be error-free.
  • Product descriptions are completely free of inaccuracies.
  • The website will always be uninterrupted.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Third-Party Links

Our website may contain links to third-party websites.

Ravaaz is not responsible for the content, privacy practices, or services offered by those websites.

15. Promotional Offers

From time to time, Ravaaz may offer:

  • Discount codes
  • Promotional campaigns
  • Seasonal sales
  • Limited-time offers

These promotions:

  • Cannot be exchanged for cash.
  • May not be combined with other offers unless stated.
  • May be modified or withdrawn without prior notice.

16. Force Majeure

Ravaaz shall not be held responsible for delays or failure to perform due to events beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Government actions
  • Internet outages
  • Strikes
  • Transportation disruptions
  • Pandemics
  • Acts of war

17. Changes to These Terms

We may update these Terms of Service at any time.

Changes become effective immediately upon publication on our website. Continued use of the website constitutes acceptance of the revised Terms.

18. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts of Pakistan.

19. Contact Us

If you have any questions regarding these Terms of Service, please contact us.

Ravaaz
Website: https://ravaaz.com
Email: support@ravaaz.com